Helpful resources
A little understanding
goes a long way.
Practical guides and plain-language answers for the questions that can make a property claim feel unfamiliar.
The practical guide
Your claim conversation
starts here.
A simple, printable checklist for organizing the records you already have. No uploads. No account. No need to have it all figured out.
Open the checklistExplore by damage type
A guide for your starting point.
01 / Claim guideStorm, wind & hail
Understand the damage, organize the details, and make your next conversation more useful.
Explore the guide ↗
02 / Claim guideWater damage
Make sense of the source, the affected areas, and the records that tell the story.
Explore the guide ↗
03 / Claim guideFire & smoke
A considered starting point for property damage, belongings, and the disruption in between.
Explore the guide ↗Property claim basics
Good questions.
Plain-language answers.
What does a public adjuster do?
A public adjuster works on behalf of a policyholder in a property insurance claim, rather than on behalf of the insurance company. Confirm the appropriate licenses, actual scope of work, fees, and agreement before hiring someone.
How is a public adjuster different from a contractor?
A contractor evaluates or performs repair work. A public adjuster's role concerns the insurance claim. One role should not be assumed to include the other, and neither should be confused with legal representation.
Can I prepare even if a claim is already open?
Yes. Keep the current estimate, insurer correspondence, and any requested documents together. A short timeline and a list of unanswered questions can help you explain where things stand.
What should I ask about fees?
Ask what work is included, how fees are calculated, when they are due, and what the written agreement says. The scope and fees for an engagement must be agreed in writing; no particular fee or outcome is promised here.
Does this website decide whether my damage is covered?
No. These guides are general information. The actual policy, cause of loss, and circumstances must be evaluated; no coverage or outcome is guaranteed.
A little clarity. A way forward.
Start with your questions.
You don't need to have everything figured out.